out of Read Reviews for Dr. Robert Smith
After seeing Dr. Smith with my two daughters for 3 years, our insurance provider changed. I called Dr. Smith's office and was told that he was a PPO provider and that all of my daughters dental work coverage should continue in the same manner. Never once was I told that he was a "premier" dentist and I would be billed the difference between what my insurance pays and the amount he charges for each service. So.2 exams and two fillings later, I was billed $500. They use a company based out of Texas for all of their insurance billing and I cannot say enough bad things about this company either. The woman that I have been dealing with is rude and insulting. They never return phone calls or emails for weeks and when I asked her for more detailed information such as why Dr. Smith charged $300.00 for a composite filling and my Blue Cross insurance pays for fillings but this is considered more of a cosmetic choice so they paid $20.00.... I was told, "can't you read a statement?" Having said all of this.. I have requested to speak to Dr. Smith multiple times and he has never returned a phone call. His staff pushes all of my concerns to the management company so they don't have to deal with their patients. They are rude and heartless.
I know this doctor: 4 years
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We were sent to Dr. Smith in an emergency situation, when my poor son jumped off a bed and landed on his mouth, breaking his two front (baby) teeth. He was wonderful under severe stress from a crying tot and a frantic mother. He had to pull the teeth and insert a "flipper" (fake teeth) which my child wore for years until his permanent teeth grew in. Dr. Smith is a very nice guy with a dry wit. He invented these "flippers" and puts them in all the child stars' mouths as they grow their own permanent teeth. We kept Dr. Smith as our family's pediatric dentist until we moved out of the area. If only the freeways were not quite so full, we would go to him still. Everyone in that office was so nice.
I know this doctor: 13 years
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Extremely kid friendly with an open room and videos for kids playing at all times. All three of my kids can have their teeth cleaned at the same time in a row of child size dental chairs. Great with my autistic son as well.
I know this doctor: 3 years
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