out of Read Reviews for Dr. Robert Sears
I had taken my daughter to for a regular check up and they had charged me for fluoride treatment which was not performed at all. When questioned about that they said that it already on the chart and they will charge me. Beware check everything before you leave. Very bad experience. I would not suggest anyone.
About Front Desk: I had taken my daughter to for a regular check up and they had charged me for fluoride treatment which was not performed at all. When questioned about that they said that it already on the chart and they will charge me. Beware check everything before you leave. Very bad experience. I would not suggest anyone.
Front desk:
I know this doctor: 1 yr
Agree 0
Disagree 0
Agree 0
Disagree 0
BEWARE!! The staff NEVER told us our insurance was out of network, and we were maxed out of our son's dental coverage in three visits!! We kept asking them why it ended up costing us so much out of pocket and they never fessed up! Our son went there b/c it was a pediatric practice recommended by a neighbor - we sat there for four hours while the doctor chatted with parents of all of the other ( too many) patients in chairs! They book too many patients and you end up sitting there for way too long. All's our son had done in that time was x-rays and a temp filling!! The last few visits there our son was traumatized when he ended up getting sick from having laughing gas for over an hour. When our son got sick, Dr. Sears bolted out of the room and never came back to console or see how our son was feeling. And of course my son wanted to leave and as we were getting ready to do so, Cindy informed me that the charges were over $700.00 for that visit! I was so perplexed and anxious to get my son out of there that I paid it without inquiring. Once we found out that we were out of network, we found another ped. dentist and asked that our son's records be sent over; they never sent his chart, Dr. Sears never called us back! BEWARE!!
I know this doctor: 5 months
Agree 1
Disagree 2
Agree 1
Disagree 2
My son was seen in Dr Sear's office for a baby root canal. Knowing our insurance is out of network at the office, I questioned the receptionist multiple times about the price we were paying for the procedure. I was told repeatedly that the price I paid at that visit was a very close estimation, and I should not expect to pay more after billing. However, we received a bill for over $200, in addition to the $300 I had paid on the day of the service. Our insurance paid nearly $500. I felt overcharged and misled. The office was completely unsympathetic, even rude when we called to resolve the situation.
In addition, the office is unprofessional and unsafe. We happened to visit close to Halloween. The staff and doctor were dressed in western and speaking with a drawl. I thought it was fun/funny, until I noticed opened whiskey bottles and shot glasses on the low check-out counter. Dr Sears even offered a shot to a mother in the waiting room. It's just not appropriate to have alcohol in a pediatric office, let alone open and on the counter. Dr Sears also shot my 6-year-old several times with an authentic-looking cap gun. I didn't know about that until we left the office.
Not recommended.
I know this doctor: 5 months
Agree 0
Disagree 1
Agree 0
Disagree 1
Dr. Sears is a fantastic dentist/orthodontist who takes both pediatric and adult patients. He can handle anything you need for yourself or your family. Our biggest challenge is that he doesn't take our dental insurance, although his office will submit charges for reimbursement.
I know this doctor: 5 years
Agree 0
Disagree 1
Agree 0
Disagree 1
Dr. Bobby is the best! He has a way ove making you comfortable in his office by singing and making jokes.
Agree 0
Disagree 1
Agree 0
Disagree 1
