out of Read Reviews for Dr. James Fakler
Do not go to Dr. Fakler's office. The customer service is awful. I met with the Dr. Fakler once at my new patient appointment. It was suggested I see a TMJ Specialist and also have a cavity filled. I set my appointment to have my cavity filled and they gave me a different dentist without telling me.
The new dentist went to fill my cavity and kept irritatingly telling me to open my mouth wider. She didn't read my file prior to treating me to see I have TMJ problems. I had an excruciating headache for 2 days after. In addition, they mischarged me, recharged me, leaving me with limited funds to serve a holiday meal for 50 people. $600 of mischarges. I called to have it worked out and the ofifice manager hung up on me and then didn't answer the phone. It took me coming down to the office to try and get an answer until she actually responded to me. I did get the money back after the holiday.
I recently switched dentists and they will not give me my x-rays without charging me a fee. I understand most offices do this, but I thought they might be willing to wave the fee because of my bad experience.
I know this doctor: almost 1 year
Agree 2
Disagree 1
Agree 2
Disagree 1
Not that good if you are looking for specialty treatment like prostho or endodontics
I know this doctor: 3 months
Agree 0
Disagree 0
Agree 0
Disagree 0
one of the best dentists in town. Maybe the best. I feel that his care and compassion for his public and his general proffesional take towards patients.
About Hygienist: Very good!
I know this doctor: 5
Agree 0
Disagree 0
Agree 0
Disagree 0
Doctor Fakler has a wonderful team. The entire staff, from the assistants, hy gienist, fiancial in-charge, office manager, right up to Dcotor are extremely helpful. You are not a patient- you are a customer. The work I received is high quality. Dr. Fakler is an ethical dentist and will tell you what you do, and do not need. His office also provides discounts for cash payments above a certain amount. Each month they have a special offer, which is great to take advantage of. Overall- just a very nice enviroment. His office is very nice inside- one of the prettiest/ coziest I've seen.
I know this doctor: 2 YEARS
Agree 1
Disagree 0
Agree 1
Disagree 0
Awesome,
The Best I've ever known in my 53 years. Very considerate with a heart of compassion for the customer. Will not do excess work that is not needed. A man of integrity and an example for others in his field.
Thank You Dr. Fakler for being a blessing to all who visit you.
Agree 1
Disagree 0
Agree 1
Disagree 0
I started going to here in 2004. It looked like a nice family dental practice located in West Allis situated in a comfortable house and not an office. Had uneasy feelings due to the dated dental equipment and less than clean office enviroment. The receptionist always seemed uptight and thus in turn made me uncomfortable. I never seemed to have the same dental practitoner upon each return and rarely saw the actual dentistt.
Today I called for a teeth cleaning and was greeted with a 'can you hold" as opposed to a hello. When I asked the receptionist for an appointment she said I would need to come in first for another pre-visit, thus making it a two trip appointment. This happens there all the time. I asked can't I just come in for one visit, and a snotty reply of "no" followed. This made me rethink my options and said I am going to see if I can find another dentist at which point the woman replied with a very forceful and disrespectful "GOOD!". Unproffessional to say the least.
My girfriend visited the same place a year ago under a tooth emergency and refuses to go back after similiar results.
Agree 1
Disagree 1
Agree 1
Disagree 1
