out of Read Reviews for Dr. William Kirk
Dr. Kirk took time that I needed. I can not say enough about how nice all the staff are.
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I had 5 teeth that were broken and impacted at the gumline and needed to be surgically extracted. Dr. Kirk and his staff were professional and thorough all through the process.
A detailed medical history was taken on my initial visit and reviewed again with me on the day of surgery. I appreciate the attentiveness they had for my comfort and my health in preparation for and during the procedure.
I was connected to blood pressure, heart and respiration monitoring during the entire procedure. Sedation was delivered intraveneously and also through a "patient controlled delivery" method that allowed me to inhale an anesthetic if I started to wake up during the procedure (which did happen once ... and voila it worked!!)
My family member accompanying me was given written instructions on how to nurse me through the next couple of days of healing. The staff went through the instructions with him in detail and pointed out potential problem areas that might require contact with the office staff,
These people delivered professional service and all in all the experience was impressive. Kudos for Dr. Kirk and his staff!
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Dr. Kirk extracted four wisdom teeth for teenage son. Medically speaking, from my son's veiw as patient and my own as an observer , we rate this doctor highly for his surgical skill and expertise.
Our problems arose with his attitudes toward insurance companies with which he is voluntarily under contract with and incompetent billing/insurance personnel and procedures. Dr. Kirk was an in-network surgeon with our dental PPO insurance plan, agreeing to do his work for a contracted fee which he agreed to with our insurance co. This should be the simplest and least controversial way to bill and collect payment. The doctor and insurance co. are supposed to know their contractual "system". This doctor personally informed us on the morning of the procedure that we would have to sign a letter ,crafted by him, guaranteeing him payment in a "reasonable time", reluctantly we did. He removed the 4 teeth and his office filed the claim for 3 teeth. The office manager became beligerent when informed numerous times about their screw-up. It took four months for them to complete the claim all the time badgering us.Honestly I must say the insurance co. was blameless.This doctor still owes us $55 they double-dipped and they won't return our calls.
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Dr. Kirk and his assistant basically would not perform the work I needed done unless I agreed to his using a medication that would put me partially under, a gas-type. I wanted novocaine, since I do not react well to other types of sedation, and I like being fully awake to hear any uh-oh's that are said and to feel what is going on in a locally numbed state. I had to agree, and the result was horrible. The reason they like to use this type is so they can be rough in the procedure, and you won't feel it. He was so rough that within an hour of arriving home, a tooth next to the one he was extracting broke off, due to instruments hitting the good tooth. He and his assistants laughed and joked the whole time, which tells me he wasn't concentrating on what he was supposed to be doing. The also charged extra for this type of sedation, whereas the novocaine is always calculated in with the extraction fee. So, another reason is extra income.
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