out of Read Reviews for Dr. D Kratenstein
Smiling Patient
dislikes
Dr. D Kratenstein
on Nov. 23, 2016, 4:07 p.m.
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A very bad experience. Kratenstein (I hesitate to call him a doctor) spent less than 5 minutes with me, DID NOT explain anything to me, answered questions with one-word sentences, did not even come close to the chair I was sitting in, did not look at my teeth (is that normal? I did come in for a cleaning and for a general exam/questions, I really don't know how much I can expect from such a visit). He said I "may want" a crown on a tooth after I made him look at it, but did not even try to explain what a crown does, how it's installed, nothing - and I'm not a dentist to know what to ask about the procedure. So, I left without really having a better idea about what state my teeth are in, how to better care for them whether or not I should have that crown and what it was about my tooth that made him think I need a crown... The dental hygienist was pleasant, but now that I had that short interaction with the "doctor," how can I trust that he had hired a competent person? Will never ever go into that office again.
About Front Desk: Front desk receptionist was very sweet & helpful
Front desk:
Hygiene rating:
About Hygienist: Nicole the Hygenist was great
My Experience: Exam & Consultation, X-Rays
Duration: Hour+
I know this doctor: 1 year
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Dr Krantenstein has been my
Family dentist for years. He is
Very good and
personable as well as honest and fair. His
Staff is great. I do recommend.
Front desk:
Hygiene rating:
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Smiling Patient
likes
Dr. D Kratenstein
on Dec. 8, 2015, 11:42 a.m.
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He is the worst Dentist I have ever encountered. I had been in his care for several years up until a change in my plan which allowed me the opportunity to get another dentist. I found out very recently, through my new Dentist, that he has been extremely negligent in the care of my teeth. I am undergoing 4 root canals, I have several cavities and a lot of out of pocket cost for teeth he had worked on but did improperly. Crowns were placed on decayed teeth and I also have the start of periodontal disease. He didn't take x-rays in the past 8 years.
Malpractice, I was told by several professional's.
If you are looking for a good Dentist, DON"T LOOK HERE!
There was no cause for this. I have excellent dental insurance.
Save Yourself and your teeth. If I could rate him, he wouldn't even get one star. my score, -10
About Hygienist: ????
I know this doctor: 8yrs
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I visited Dr. Kratenstein earlier last month and was told I had two cavities. I saw his office in passing & the location was very close to home -so I figured Id give him a shot. I proceeded with an appointment, so he went ahead and filled both with the white filling (my preference). I have white-filled cavities from a previous doctor from over five years ago which are in perfect condition (and whiter than the ones i recieved from Dr. Kratenstein), oppsoite these current cavities. Now, I know metal fillings are stronger than the ones I recieved, but since I never had a problem before, I didnt expect what was about to happen. They BOTH fell out TWICE in the SAME MONTH I recieved them, (which isnt the worst part)...after the second time around, BOTH of the teeth he worked on cracked right in half!! So now im left with this mess =( which is why Im on this site. Beware!
About Hygienist: In the midst of my second appointment with him, I had a lump on the roof of my mouth which I knew I had to see a surgeon for, but out of curiousity asked Dr. Kratenstein his opinon. He took his glove off in front of me and with his bare hands began pressing the lump to see if it hurt. I was in shock and too mortified to excuse myself or ask him to please put his gloves back on. Forgive me if Im wrong... but isnt this unsanitary???
I know this doctor: almost 2 months now
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