out of Read Reviews for Dr. Andrew Phung
Great dentist. Fair and honest. Lucky to have him in Rocklin. He is good to my family and kids.
I know this doctor: 2 years
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Very disappointed with Dr. phung. Would not recommend him at all. He performed a painful root canal treatment on me for $900 (i was a cash patient) without first explaining there would be an extra cost for a crown later. He never took followup xrays to check on the infection at the root of my tooth. The infection did NOT heal, his root canal failed. A little over a year later I've gone to a new dentist who tells me I need to go to an endodontist to get the root canal retreated for $1400. I called dr. phung's office and he had NO sympathy, he refused to refund ANY of my cost for the root canal or crown. Also he refused to give me a saturday appointment or do a free whitening like he had advertised.
I know this doctor: 2 years
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I took my 12 year old to see this dds. He has some fear of the dentist and wanted me to go back with him... the assistant stated that she needed to do xrays and then would come back to get me. I waited in the lobby until I finally asked the receptionist if they were done with xrays. When I finally went back with my son, I was advised the dentist had already seen my child. When I told the assistant that I had some questions for the dentist, she asked me 3 times if I wanted to talk to him. We waited in consultation room and when he came in, he was really rude. I was shocked that a dentist had no intention of speaking with me about my minor child's dental health. An example would me that I asked him about orthodontia (a previous denitist said that when he had the top and bottom 4 permanent teeth he should get braces) and he said that my son wasn't ready. I asked him what that meant, and he snapped that he still had too many baby teeth. When I asked for further clarification on how many etc and which teeth, he snapped at me again. I cancelled the appointment I had for myself and we will never go back. Apparently there is no bedside manner course in dental school.
I know this doctor: one time
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This Dr. Phung has a zero personality, with not a very chair-side manners.
I know this doctor: 1 year
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Dr. Phung is a great dentist. He is very friendly and personable. My kids will not go anywhere else. Such a nice and caring guy. He will take great care of your teeth.
I know this doctor: 2 years
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Dr. Phung is very professional. He is highly competent in dentistry. He's been taking care of my family for years. And I highly recommend having him as your dentist. He's so gentle and caring towards seniors and kids.
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I had the best treatment, gentle, pain-less, efficiency, and cost-effective.
I know this doctor: 3 years
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Perfect experience, painless, gentle, caring, and reasonably priced.
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Dr. Phung is wonderful, total anxiety and pain free. He is gentle and friendly. He explained the entire treatment and options during my first visit. I was in completed comfort the next time I was there for the treatment. He listened to me.
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