out of Read Reviews for Dr. Frank Jones
Smiling Patient
likes
Dr. Frank Jones
on Aug. 4, 2016, 2:59 p.m.
Agree 0
Disagree 0
Agree 0
Disagree 0
Myself and many member of my family have been long time patients of Dr. Jones and his staff. Way back when this practice used to be called Gentle Care Dental. However, within the last two years the professionalism of this practice has dropped dramatically. The two dentists in this practice split and the Mrs. Jones the wife of Dr. Jones took over running the office. She fired excellent long term and dedicated employees. The front office staff continually rotated. The professionalism continued down hill. What finally did it for me is I showed up for a cleaning appointment to find the office closed with a sign on the door that stated they would return on Monday. Seriously...I had to take time of work to be greeted by a sign on the door. That did it. At one point their son who is also a dentist worked there and now he does not. I wonder why? Once the wife got involved this practice went down hill. Stay away.
About Front Desk: The front office staff rotated so much there never seemed to be the same face anytime I was there. Not just for my appointments but for my mother or my sons. I believe there were at least 8 new faces within several months. That tells you a lot about how the office is run. Either the office manager is awful to work for or the office manager is just plain awful.
Front desk:
Hygiene rating:
About Hygienist: My long term hygienist was awesome but she along with others were fired when the wife took over running the practice. I'd love to give my hygienist 5 stars, but unfortunately I can not.
I know this doctor: 40 years
Agree 0
Disagree 0
Agree 0
Disagree 0
Smiling Patient
dislikes
Dr. Frank Jones
on April 20, 2015, 8:32 a.m.
Agree 0
Disagree 0
Agree 0
Disagree 0
I was so shocked, upon entering the office..everyone was so nice, professional and helpful..I am a really scared person, but they and the Dr. assured me it would be painless and a comfortable setting. I have never felt or seen such in all the Dentists I have visited..He and his assistant(s) helped me thru what had been the most painful visits I have had in my life...I didn't even know he had completed the procedure. He explained everything and gave me options for my procedure and what he felt was best..I HAVE NEVER HAD A DENTIST CALL ME AND GIVE ME HIS CELL AND OFFICE NUMBER, IF I NEEDED TO GET IN TOUCH WITH HIM..I THINK MY TEETH WERE HAPPY, (NORMALLY I HAVE TO CALL THE DENTIST BACK AND BACK)TO SEE HOW I WAS DOING, AND IF I NEEDED ANYTHING ELSE..WHERE HAS HE BEEN ALL MY ADULT DENTAL VISITING LIFE? I HAVE BEEN CAPTURED. I NEVER KNEW THIS WAS SOMETHING DENTISTS DID..
I know this doctor: 1 day - first visit
Agree 0
Disagree 0
Agree 0
Disagree 0
I am a patient of Dr. Frank Jones. He has been my dentist for 'many years'. I highly recommend Dr. Jones and his staff for dental care and procedures. I have now moved 400 miles away from his office and I still make my appointment for cleaning and check ups with Dr. Jones. If you are looking for a quality dentist - he is one!
Agree 0
Disagree 0
Agree 0
Disagree 0
