out of Read Reviews for Dr. Shane Edwards
Fixed work that two prior dentist failed to identify and handle. Procedure was flawless and only took as much time as estimated before hand. Several friends and family members go to Dr. Edwards and are beyond happy with him. I highly recommend.
About Front Desk: Very friendly and helpful!
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My Experience: Filling, Onlays & Inlays
Duration: Couple Hours
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Dr Edwards is amazing! My family has been going to him for over 9 years. He is very accommodating and goes up and beyond for his patients. I highly recommend Dr Edwards and have referred many of my family/friends/co-workers to him.
About Front Desk: The front staff is always friendly. Check- in and check out is always quick and hassle free. The staff will give an estimate of charges not covered by my plan ahead of time.
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My Experience: Exam & Consultation, X-Rays
Duration: 1 hour 5 mins
I know this doctor: 9 years 6 months
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root canal and several extractions
Cost was acceptable. Did not cause any pain, facilities were very clean and neat and office staff
helpful. Great chair side manner and I would definitely recommend him.
About Front Desk: Helpful,friendly, polite and knowledgeable
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I know this doctor: 3 years
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One of the best Dentists I have ever had. He stayed until 9pm with my ex-wife until 9pm as she needed special work done. This dentist has a passion for what he does and he does it well.
About Front Desk: *****
About Hygienist: *****
Hygiene time: 35
I know this doctor: 12 years
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I was a patient of the guy. I never felt comfortable in this office because the employees and the dentist were often chatting and giggling between each other, sort of like a private joke about the patients. In other words, the level of professionalism was non existent. Patient information was left visible on their computer screens. I saw the names of many patients (including the Frisco ISD superintendent). Confidentiality was a joke . He obviously knows nothing about HIPPA.
A dental tech didn't rinse off a prothetic device before attempting to put it in my mouth. The thing looked like it had a dusty film on it. She acted indignant when I asked her to rinse if off.
A private conversation I had with the dentist was immediately shared with a nosey tech simply because she asked what we were talking about! How unprofessional!
About Front Desk: Pathetic.
About Hygienist: 1
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I was a patient of Dr Edwards a few years back and I'm still having pain from the awful work he did. I went in with a toothache and he said I needed a root canal. So I went in and had it done and I was in even worse pain! So he said I guess it must have been the other one so he did a root canal on the tooth next to it. I should have known better but I was in so much pain I was agreeable to anything. I've never been the same. After that happened I checked the Texas State Board of Dental Examiners and he's on there for disciplinary action!! I should have checked it before!! NEVER GO TO THIS DENTIST!!!!!
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