out of Read Reviews for Dr. Jason Chen
Smiling Patient
dislikes
Dr. Jason Chen
on Jan. 16, 2017, 1:10 p.m.
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The front office staff botched my insurance resulting in me paying $1000 more than they originally stated. They wrote me a sincere apology letter but did not reimburse me for the mistake. I am considering suing them concerning this.
On my first schedulded appointment the electricity to the building was out. They reached my for 5 weeks later. I had an abscess on my tooth. In hindsight I should have gone to another oral surgeon then, however they had assured me my insurance was accepted.
On the day of my root canal the assistant was 40 minutes late, the procedure took 2 hours, Dr. Chen left several times to work on several other patients and 6 months later my gums are starting to bleed again where the root canal was performed.
Although Dr. Chen is a nice guy, RUN AWAY FROM THIS OFFICE AS FAST AS YOU CAN.
About Front Desk: They lie to you and tell you it's your fault and don't return phone calls. That's my experience.
Front desk:
I know this doctor: 6 months
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Smiling Patient
likes
Dr. Jason Chen
on Jan. 13, 2017, 6:10 a.m.
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Smiling Patient
dislikes
Dr. Jason Chen
on March 6, 2016, 10:37 p.m.
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I had a few fillings. He has filled a cavity twice and then I asked for a cap because I was still feeling pain. He said that should fix the problem and I still have pain. I feel like either they are trying to take my money or he's not a very thorough dentist. I did like Dr Chen, but I am no longer going back. I just don't trust him!
About Front Desk: Went back twice and told me that they charge me incorrectly and I owed more money.
Front desk:
Hygiene rating:
About Hygienist: Thorough cleaning, great conversation, great tips on how to keep your teeth clean
Hygiene time: 20
I know this doctor: 2 years
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