out of Read Reviews for Dr. Ellen Lim
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Dr. Ellen Lim
on July 12, 2016, 2:28 p.m.
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After reading different reviews, I decided to go to Dr. Lim for tooth pain. After the exam she gave me the options of root canal or if I really wanted to, to extract the tooth. I loved that she gave me the choice! We decided to do the root canal and I was very pleased. Her staff is awesome as well!
My Experience: Root Canal
Duration: Not very long
I know this doctor: 3 months
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Dr Ellen Lim was great at cleaning my teeth. Considering she sees only one patient at a time, her customer services was geat!
Front desk:
Hygiene time: 20
My Experience: Cleaning
I know this doctor: 2 years
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It was my first and list visit to Progressive Dental, Dr. Ellen Lim. She was SO rude, and completely lack in customer service skills. Her whiting techniques is a scheme and I would not recommend it to anyone. So please do not waste your time nor money.
Rude/poor customer service---I was unhappy with my teeth whiting. She took the minor and keep yelling at me to look in the mirror at my teeth. I explained to her there was no difference in my teeth prior to her exam and “magical teeth whiting”. She yelled at me “I have a trained eye”. She then called her dental assistant and office clerk to show them my teeth. She ask me what could she do to make me happy. I ask her to please redo…She yelled NO. At that time, I thought something was really wrong with her. There is something wrong with her...She is unprofessional, rude and lack in customer service
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never again will i go here very expensive rude staff and they bothering you about posing a damn review so here the review they wanted so bad!
Front desk:
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About Hygienist: n/a
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New in area and thought Dr. Lim would be a good choice as our regular dentist. the reviews on her website were good, but noticed afterword that the most recent review was last May??? What happened to the other reviews? Rude staff, and VERY expensive! For 2 dental exams with cleanings, our insurance paid $400 and the bill was $960! This is a rip off!
Will not go back!
About Front Desk: Front desk staff very rude, no stars
I know this doctor: 2 months
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A few weeks ago I was involved in a car accident. The staff was very understanding and I was able to get an appointment the day I called. Dr. Lim was very professional and most of all, she is an example of patience. She explained everything she did and coaxed my fears. I liked her so much that I have returned several times not only to pursue my cleanings and filling, but am planning on receiving my crown for my cracked tooth. I cannot thank her enough and cannot express her professionalism as well as her overall practice. I look forward to many years of service with Dr. Lim and highly recommend her.
About Hygienist: Jennifer Vasquez
I know this doctor: 1 Month
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