out of Read Reviews for Dr. Thomas Davies
In all honesty I have never been treated so poorly by a dental office. I was "dismissed" from their office 2 years ago after receiving crowns and other dental services for questioning their treatment plan. Less than two years later when one of their crowns broke I went back to have it replaced and they refused to replace unless I paid nearly what I paid less than 2 years ago. They refused to let me speak directly with Dr. Davies (after saying they would) and when I called to follow up, they hung up on and me and then threatened to call the police if I called them again! I have never in my life been treated like this. To find out Dr. Davies has been sued at least twice in court, there have been 9 complaints made with the BBB and their office has never responded to any of those complaints. You can make your own decision. On the outside they look like a nice office but on the inside it is a completely and sadly a different story.
I know this doctor: 2 years
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I am sooooo bummed!
Dr. Brown (in Dr. Davies office) treated 2 of my crowns 2 years ago. I just had to go back and get root canals on both teeth. Why didn't he give me the root canals back then since he said: "Wow, barely saved these teeth". Are you kidding!?? You could have saved me $1,500. Now, I just spent $3,000 on 2 root canals, which one still hurts. I experienced very, very poor customer service as well. I am a very healthy and educated 33 yr. old woman and did not plan giving you my life savings.
I'd work on taking less patients and try to smile once-in-a while people!
Thanks for nothing!!!!
I know this doctor: 4 years
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Dr. Davies was really patient with me and didnt just go over my pain area, but went over EVERYTHING! I dont think he missed a spot in my mouth. He made me feel very comfortable and let me know how to get my mouth in optimal health. I would rec him to everyone.
About Hygienist: Both are awesome. They are very gently and i leave feeling very clean.
I know this doctor: 2 years
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A few years ago, my husband and I were regular patients of Dr. Davies' office. We encountered high pressure sales pitches for extensive and unnecessary work. It would seem that the dentists work on commission. I ultimately went through with some of the treatment recommended, specifically, a crown placed on a molar. I have experienced problems with this crown from the start which the dentist has blamed on adjacent teeth, however, I didn't have the problem before the crown was put in. Worst, however, was when my husband accidentally scheduled a routine checkup on a Saturday which conflicted with our son's swim lesson. We called ahead and asked if our daughter could go with dad to his appointment. Apparently, they changed their minds and i was called out of my son's parent-tot swim lesson to come get my daughter. Although she was not causing any trouble, they didn't want her back with dad or in the waiting room by herself. When i arrived, the office manager made a huge scene in front of many people, screaming at me to ask whether i thought the office was a daycare. She even went so far to march to the front door and pointed, yelling, asking if i thought the door read daycare. Astonished by this behavior, we all left.
I know this doctor: 2.0 years
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The staff tends to forget that this is a business based upon customer service and has a tendency to forget that you are the reason that they have jobs there. I would never recommend that people go there unless they need help on the weekend. But even then the service is limited to what they provide.
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Dr. Davies practice has certainly grown, at the price, I think, of quality. Overbooked appointments and robotic staff make this office seem more like drive-thru fast food than dentistry.
I know this doctor: 2 years
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Dr. Davies office is very nice. However, he is booked by too many patients and as a result, does not spend enough time (imho) with his patients to make sure things are going the right way. And everything seemed to be 20% more than what you would pay at other offices. I guess he is charging for the nice decorations and equipment in his office.
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I used their sedation dentistry option: Halcion pill plus Nitrous Oxide. It did not work on me. I was fully awake and anxious and called off my tooth extraction procedure.
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