out of Read Reviews for Dr. Lloyd Hudson
About Front Desk: Front Desk staff were very professional, caring and explained any questions patiently. My co-payment was affordable which was a big stress reliever!
Front desk:
My Experience: Oral Surgery
Duration: approx. 2 hours
I know this doctor: 2 months
About Front Desk: The person who took my call was friendly and caring. When I arrived the front desk lady was welcoming and helpful with my paperwork and insurance questions. Overall a very warm and welcoming environment.
My Experience: Exam & Consultation, X-Rays
About Front Desk: The front desk staff is awesome. The workers are wonderful. They are very professional and kind individuals. I have dental anxiety, from the time I walked in the front door, until the end i was very pleased with everyone in the office. I have had a total of 8 implants. The front desk helped with questions concerning my insurance. I highly recommend Dr. Hudson and his staff. I rate them a 10!
My Experience: Dental Implants
I know this doctor: 10 years
About Front Desk: Very helpful, answered all my questions before and after the procedure.
Front desk:
My Experience: Oral Surgery
Duration: 45 minutes
I know this doctor: first time
About Front Desk: The lady that was checking us in for my son to have his wisdom teeth removed,was very rude..they are not suppose to have a sign in sheet at the front desk with patients name on there for everyone to see. This is a violation of HIPPA.
Front desk:
My Experience: Oral Surgery
About Front Desk: I spoke to the office staff on three occasions before my appointment. They answered my questions, calmed my nerves and helped me with my insurance.
About Front Desk: Front office staff needs to be educated about several items. First, you cannot have a patient sign in sheet out front as it violates HIPAA guidelines. I would think all office would know this by now. Second, when I refused to have my 13 year old daughter sign the statement that she was not pregnant or her birth control would not be as effective, the front office staff became upset with me. I told her I refused to have my 13 year old sign it 3 times and she stated I had to. A minor child cannot sign a legal document. I as her parent refused and she was rude and very unprofessional about it. I think HIPAA training and rules would be very effective for your office. Also the staff in recovery were rude. They kept telling my daughter to shh and be quiet. She had just came out of surgery and was doped up on meds. It is not my fault you put two clients in the same room and then expect one to be very quiet so she will not "bother" the other one. This is what we were told. Lastly I received a bill for a large balance. After speaking to my insurance company I learned they had only receivd the claim about a week and half before. The billing lady was rude when I explained to her that it may take insurance more than 1 week to process my claim and send payment. Very unprofessional. Would NOT recommend them to anyone.
About Front Desk: Front desk staff was great. they took the time to get me an estimate and go over scheduling and preoperative questions with me. I highly recommend this team!
I know this doctor: 4years
