During my first visit there, I wasn't made to feel comfortable during my cleaning. It seemed as if Dr. Tin and her assistant were more interested in talking about family matters than trying to make me feel at ease while in the patient's chair. When I had asked my daughter about her own experience there, she went through the same thing and noticed the talking between the dentist and assistant. She too wasn't comfortable in the patient's chair. To add to that, the person at the front desk wasn't friendly at all. We never went back afterwards.