I went to Dr Wooley's office on the advice of my dentist's staff. I had a bonded retainer which had failed. I stated my needs very carefully at the outset, but I think Dr Wooley is used to treating children and not used to listening to patients' wants or needs. I asked to have a tooth moved slightly and for a new bonded retainer.
After he determined my treatment complete he said that the active retainer he used was not suited to my request and then refused to replace the bonded retainer. When I reminded him of my original requirements, he became irritated, just as he had when I requested he adjust the fit of the active retainer during the course of treatment.