DO NOT GO HERE! 1) "Spa" is a big facade! The rooms are simply filthy and unhygienic if you take a quick look. 2) They are rude and passive aggressive with patients and with each other. The staff is treated very very poorly and walk around with fear. In fact, there is new staff every couple of weeks because no one can last in that terrible atmosphere. 3) They OVERCHARGE for procedures and MAKE you pay upfront in full. Then, when the insurance company rejects their overcharged claims as unacceptable per contract guidelines, they say to you ... "Sorry, no price adjustement refunds" ! So now, since you have already paid up weeks ago, you have no recourse. Moral of the story: Pay your copay at the end of the procedure, but NEVER the whole amount (if you have dental insurance). Make them file an insurance claim and then pay only the amount that the insurance company states that you owe to the dentist as a patient (not a cent more). 4) The dentist (Dr. Kogan) displays absolutely no sense of care for patient comfort or pain ... I ran out of there bleeding (mouth full) and in pain from a procedure that should not have been painful nor taken as long to do as it did. 5) Do not get ZOOM teeth whitening done there ... one, they don't know how to do it properly and burnt my gums and two, they said it would take "only an hour" ... hahaha ... try, FOUR HOURS. My back was aching. My head was throbbing. My gums were burnt. And I lost half a day that I wasn't prepared to lose. WORST EXPERIENCE EVER!
out of 5 stars
