I have had a great experience with this dentist. I am a 26 year old mother and wife and felt like I was a little old for braces. They made me feel so comfortable and at ease with showing me all the options there are now a days. I went with the regular metal braces and have been so pleased with the support from the staff and how ease they are to have changed or adjusted. I just love Dr Koen and how funny she is and how she always smiles. I am going to take my son to her when he is ready to get his braces put on. I have also recommended her to friends and family!