Dr. Karau treated me when her father was also a part of the practice. I had braces when I was 11 and am still suffering the consequences of poor care. After reviewing my x-rays, Dr. Karau knew that I had congenitally missing permanent teeth, but still had some baby teeth. Dr. Karau sent me to an oral surgeon to have those baby teeth removed, and now, 19 years later, much of my jaw has eroded away from where my baby teeth were needlessly pulled. My current dentist has advised me to have implants placed to prevent my jaw from eventually breaking, but implants are extremely expensive and not covered by insurance. My 2 1/2 to 3 year expected treatment from the Karaus lasted five years although I was faithful to my treatment plan and kept all of my appointments. At the end of the five years, my prosthedontist said the placement of my teeth was so poor that he could not place false teeth in my mouth without another treatment of braces. After contacting the Karaus with several times with complaints, Dr. Karau would not return my phone calls. I had to get braces again for another two years. I would not recommend Dr. Karau to anyone; even if the services were free.