I am a 57 year old female that went to Dr. Mario Chorak for invisalign. I originally had 44 total trays and had to move out of state on tray 34. I had paid Dr. Chorak in full - over $5000. Dr Chorak personally told me on one of my final visits that when I moved, they would prorate my payments to the new orthodontist that I chose in Omaha.
Needless to say, Fairwood Orthodontics said one thing but did not follow through. They kept all the money AND continued to bill my insurance company even after I no longer used their services.
On top of that, my new orthodontist has to order 12 more invisalign trays because my teeth aren't tracking like they were supposed to. The new orthodonitist was also surprised at how "aggressive" my prior orthodontist (Dr. Chorak) was in my revisions (the filing the enamel between my teeth) which I now have quite large spaces between my top teeth.
The new orthodonist also has to make a retainer and install a permanent retainer in about a year. These are all things Dr. Chorak would have had to do had I stayed in his practice and these services were paid to him in full.
About Front Desk: Front desk very good. Lisa (office manager) nice until you disagree with something on the payment side