The set up is awful. All the kids visits with the hygenist in an open room among others patients, patients' guests, hygenist, office staff, office staff children, etc. Kids are crying, screaming and all sort of conversations are going on. Some medical some personal and some are just unprofessional (staff). It's like a circus, but not a fun one. The staff discusses other patients' information, actions, etc. I had one dentist tell me that my child needed fillings and then on the follow up appointment, the lead dentist tells me she does not. So what am I to think? They will over charge you and if you don't say anything, they will continue to bill you. They will also perform services knowing that your insurance will not cover.They are famous for not applying the dental insurance contract discounts. They overcharged me a few hundred of dollars in less than a year's time. I don't know how the lead dentist manage to be a pediatric dentist. She does not assure her patients (kids) and often, abrasive. I don't know what to think of the staff and dentist having their children there. It appears to be child care center. I made the last visit my final visit.