Read review posted by Smiling Patient on Jan. 17, 2013, 6:25 p.m. for Dr. Luke Teruya - Pediatric Dentist

Home HI Honolulu

Read review posted by Smiling Patient on Jan. 17, 2013, 6:25 p.m. for Dr. Luke Teruya - Pediatric Dentist

Like Dislike

Dr. Luke Teruya DDS - Pediatric Dentist

3.0 based on 6 reviews

out of 5 stars

Honolulu, HI

Map & Address

Post a Review

Review by Smiling Patient Stars: 2.0 on 2013-01-17 Link

Facilities:

Service:

Painless:

Results:

Cost:

Dr. Luke Teruya is a dentist that has no emotion. Catches my attention that for someone who works with children has no emotion. Their office staff seems nice but rarely. They scheduled my daughter appt. On a holiday, drove all the way down there to find out they weren't open. Also another time, my daughter had a check up and no follow up call or reminder call. I called to check up cuz I felt it was pass 6 months for another check up, they said we no showed, no call. WELL if they reminded me, I would of showed up. SO, Dr. Luke Teruya dropped us as patients. His staff told us cause of this one time no show incident, he will no longer want to serve us or want us as his patients. WTF??? ITS YOUR FUCKING staff that's responsible too!!!!!! ONLY shows how much u care for your patients. I should of listen to others when they told me they changed dentist cause he wasn't a good dentist and kids was not comfortable with Dr. Luke Teruya.

About Front Desk: The front staffs is bad with communication. They scheduled my daughter for a routine check up on a Monday. I didn't know it was a holiday (labor day), they gave me the reminder card and everything. I went there that day NOT knowing it was labor day, and the office was closed. I drove all the way down from honolulu to kahala mall for nothing. The staff gave me no call or letting me know they made a mistake with the scheduling and need to reschedule. Communication is terrible with this office. They are just like Dr. Luke Teruya, no emotions. Dead personalities.

Front desk:

I know this doctor: 4 years