My daughter took my 4 year old grandson for treatment. They would not let her back as she had a newborn. Dr. Poland told her she should have left the baby at home. They stated they could not complete the procedure and she would need to reschedule and pay $200.00 more for oral sedation. I took him to the next appointment a month later. They do not create an environment for small children, he was condescending and rude. My children all saw a pediadontist as children and his practice was nothing like that. He should not be practicing on small children. He does not have the patience or demeanor to connect or put them at ease. There was NOTHING in the dental room that would engage a small child to relax. It was a room for an adult. He went on and on about how my grandson "pitched a fit" and "someone must have taught him that", when in fact my grandson never throws fits. He tried to cow me with his comments, but was unsuccessful.Worst experience ever. We will NEVER return to that practice, but will find one that is set up for small children that has a staff that knows how to connect with children and put them at ease. Our visit that day was $589.00, not including the first consultation appointment.
out of 5 stars
