Review by
Smiling Patient
Stars:
5.0
on
2005-09-19
Link
Facilities:
Service:
Painless:
Results:
Cost:
Our children have been seeing Dr. Downey for over a year and honestly you couldn't ask for a better children's dentist. He is professional, sincere, incredibly down to earth and very approachable. The facilities are beautiful, modern and clean. The dental assistants and dental hygienists are equally friendly and knowledgeable. My first experience with the front desk staff was wonderful. The woman was very friendly and helpful; however, I do not believe she works there anymore as I have not seen her. The staff now seems less approachable and definitely not as friendly. While they usually maintain a sweet and pleasant tone, I must admit that the last two times we have gone in they acted like they didnt notice me and behaved a little snobbish. Instead of leaving being absolutely ecstatic that my children ultimately had a favorable experience, I was too focused on my experience with the condescending front desk person.