We were extrememly disatisfied with this very rude office. At our first appointment we waited (w/ 2 kids under 4) for over an hour and then again for the Dr. to come in. We were told that we had to book the second visit weeks out so they had all our pre-certs and new all was covered(which it was).
At our second visit, we were to have cavities filled they tried to charge us an additional $125.00 fee for liability plus my co-pay. I called United Concordia (they were great). My insurance has a contract with them and a fee like that is against the contract and not allowed. They would not get on the phone w/ the insurance, had me wait an hour for an office manager that never showed (all with a 4 year old that had not eaten and a 1 year old). I eventually left in tears. The office is also dirty. AVOID this office!!
out of 5 stars
