Took my son to this "dentist" almost 30 years ago and he made me leave the room and then tied him down with what sounds like floss.... my then TWO year old called it string. He also charged me $50 extra to have help holding him down (I knew none of this while it was going on) and tried to charge for a cleaning!! Why would you clean a child's teeth when they have to be held and tied down??? He had already had a cleaning just a few months before. To this day, I still feel great guilt leaving him with that man and not protecting him, and I still have nasty thoughts about what I might do if I ever met him in a dark alley.
About Front Desk: They saw it and didn't stop it. Shame on them.