Dr. Vice was great with my kids and so were his Tech's. I have changed dentist due to the poor billing from this office. I did not give consent for my children to receive a fluoride treatment (second cleaning for the year). I was not told that my children were going to be treated so to my suprise when I received my bill I had a balance of $98 because my insurance denied fluoride treatment.
I called Dr. Vice's office to let them know I did not owe this amount and did not give consent bc I knew my insurance only pays for it once a year. I was told yes I did have to pay and that the office treated every child with a fluoride treatment and that the office was not clear which insurance agencies paid for two fluoride treaments or just one untl they are denied and then they know not to do it again.
I have BCBST very common dental plan I was sick of going round and round with this women. Filed my papers with my insurance and changed dentist.
out of 5 stars
