My children seemed fine with Dr. Hollenberg....... but I agree that he needs to take more time making them feel at ease. I liked the fact that there was something for the kids to do while we waited, which was never very long.....also a plus. My kids always enjoyed the staff. I felt like they were very quick to answer any question I had about what was going to happen with one of the kids.
I have only one complaint about his office and that is with one member of his staff at the front desk......... She was very rude to me and to my Mother over a billing issue. She made us feel embarrassed about the whole situation and was not making an effort to help but to blame. It turns out that they had recently aquired a new credit card machine and she was not using it properly. Once it was finally resolved she never once apologized for her poor attitude.
out of 5 stars
