This office is the most imcompetent pedatric dentist in San Antonio!! I just relocated to the area and was searching for a good dentist for my 4 year old. The prodedure was going to require outpatient surgery with full anesthesia and paperwork was supposed to be submitted and never was by their insurance rep Crissell. She is the most imcompetent individual person I have ever dealt with, I also talked with their office manager and absolutely requested to speak with Dr. Susie Hayden which she has never called!!!! I beleive the front office is not telling the Dr. anything and protecting their jobs. There is no way you should trust your child with these people as they can not submit paperwork correctly let alone do any dental procedures!!!! The thing that blows my mind is the dentist has never cared to even contact me to discuss what went extremely wrong!!!!!