Dr. Jeffrods is not the problem, it's her staff. Not only are they incompetent, they are rude! Trying to pay on your bill is impossible -- be prepared to have all your previoius paperwork in front of you. They are very disorganized. The wait time was well over an hour and siblings are not allowed back in the rooms. If Dr. Jeffrods were to clean house and hire a new staff she would receive more stars.