I told them 3 different times my child should not receive gas. They gassed him! They charged me for it, removed the charge as a 'courtesy discount' because treatment took so long, then lied to me about it when I confronted them.
Dentist is not an orthodontist. Staff will answer lots of questions to specifically not say 'orthodontist'. This is misleading. If you're going to spend 4K on braces - go to a trained orthodontist, not a dentist with a few classes for braces.