This was the WORST dental experience I've ever had. I went with a toothache and he insisted I needed a bridge. When they started the work, without my knowledge or permission they applied for a credit account in my name when I told them I was paying cash upfront for the amount they gave me, which was $1800. A few months later I received an invoice for an additional $1200. I called and was told that if I didn't know how much of my benefit was available and that their initial invoice was wrong, that was my problem. I asked if I could cancel the further work and was told no, as the bridge had been ordered. I told them I was still waiting for a call from them for an appt to get the impression made for the bridge and was told I probably forgot, but the impression was already taken and I would have to pay the invoice. I paid the invoice and a few more weeks passed and I called to find out the status and they'd totally forgotten to set my appointment. When I went in, they wanted to take the impression for my bridge. They LIED and now had my $3000 - afterward they billed me several hundred more.Unknown to my me my son went there shortly after and they tried to rip him off the same way. 1-800-Dentist still refers people to him.