I waited for more than one hour for my appointment, with no apology from either the staff or the dentist. The service was hurried as if they couldn't wait to see the next patient. I think I was over novocained and couldn't feel my mouth/tongue for a few hours after leaving the office. The doctor's chair-side manner was terrible, talking down to me as if I were uneducated and ignorant. I would not go back to him.