Review by
FaithfulPatient
Stars:
2.0
on
2005-09-05
Link
Facilities:
Service:
Painless:
Results:
Cost:
After having been a patient of Dr. Louie for many years, I can say with confidence that Dr. Kenneth Louie is one of the best dentists in the entire Bay Area. He is personable, competent, and professional. He has a kind, low-key manner, and does excellent, high-quality work. He never hurts patients, no matter how difficult the procedure. He truly cares about each patient. The front desk is excellent. His hygienic staff is an altogether different situation.
UNFORTUNATELY, his hygienists are not always pleasant or careful. Often their procedures hurt terribly, and they will not stop when told to do so. Worse, some of his hygienists are verbally abusive, specifically needlessly chastising patients at length, and abusing their positions of authority.This was my experience. It is very sad that, recently, Dr. Kenneth Louie leaves the day-to-day work in the hands of these hygienists and now doesn't even stop in to check in or review a patient's status at the end of these distressing hygienic sessions. Until Dr. Louie pays closer attention to the quality of chair-side behavior of the hygienists, and oversees them more carefully, potential patients would be very wise to look elsewhere for gentle, sensitive dental care.
Former patient.
out of 5 stars
