Review by
Smiling Patient
Stars:
5.0
on
2012-01-11
Link
Facilities:
Service:
Painless:
Results:
Cost:
OMG, I was referred to this periodontist via my own dentist for a crown lengthening. The staff are extremely friendly and so is Dr. Kohler. Not sure how competitive their pricing is as I didn't check around. They're super high tech; my chart is on a tablet computer, etc.
They pay extreme care to every detail. They asked me whether I preferred email or phone appointment reminders. I got an email wishing me a happy birthday. I got a "nice to meet you" card in the mail after my consulation. After my procedure, I got a "gift bag" filled with ice packs. I also got a phone call the same night of my procedure from Dr. Kohler asking how everything was going.
I felt no pain during the procedure. I felt virtually no pain while my mouth was healing. He did an excellent job on my gums.
Most important, the customer service exhibited by Dr. Kohler himself is exceptional. There was a discrepancy between the price I was quoted and the price I had to pay the day of the procedure. His office manager wouldn't help me, but after bringing it to his attention, he made everything right.
I would definitely recommend this periodontist to anyone needing his services. He totally rocks!
-A happy customer :)