Review by
AmericanBeauty
Stars:
2.0
on
2009-12-07
Link
Facilities:
Service:
Painless:
Results:
Cost:
I was referred to Dr. Grider by oral surgeon. I am needing extensive work from an injury 19 years ago.
I think Dr. Grider's probably a great practioner, but customer service is the worst. I went for the initial exam. When scheduling my 2nd visit, we tentitively set a date. We agreed I could call back before 4 once I checked my day-timer for conflicts. I called back immediately to reschedule. I then got a bill in the mail for $150 for a no-show appt.-highlighted in red! Unbelievable!
I went back nonetheless to begin the work. Just prior to him starting, I questioned the necessity of one proceedure. I believe that hit a cord with him. He started with a root canal. While in the chair, said he was "just going to do another root canal" on a tooth that had already been done years before. I was charged $700 extra! This was never written up in the quote. He hurt my not once, but 3 times. I asked for gas and he wanted to charge me $800 every 1/2 hr when the going rate is $80 per hr. I feel that he is out for the almighty $$$ without considering how the patient is treated. As a marketing specialist, I'm appalled that someone in the service industry can treat customers with such disrespect. They won't file dental ins.
out of 5 stars
