Review by
Smiling Patient
Stars:
2.0
on
2006-01-27
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Woo is pleasant and seems competent enough, her office staff(namely Cindy, who deals with insurance) makes the experience one that I never want to repeat. However, I did go back a second time because I thought it might get better. Not, so. I was told (falsely so)that Dr. Woo was a part of my provider network,which she was not. Because of this the visit (a crown prep) cost a whopping $642.00 and that was supposedly 50% of the total, although, nothing is itemized. I called my insurance, confirmed that if I had gone to a provider in my network I would have had to pay less than $200.This was never communicated to me by Cindy, she also never mentioned the cost until it was time to pay.When I confronted her about this she said it was not her job to tell me what my insurance benefits were. Obviously, I cancelled all future appointments and will obtain a new dentist.
out of 
