Review by
Onecoolmom
Stars:
2.5
on
2009-06-23
Link
Facilities:
Service:
Painless:
Results:
Cost:
Although I agree that Dr. Ivis Alvarez is a competent pediatric dentist her staff is rude and incompetent. Her front desk associate, Tessa is abrupt and pushy and will quickly pass on her threats. Her other assistant that was to contact our insurance carrier for coverage was so far off base from what was covered that we ended up with a HUGE unexpected bill (over $1K) in the end and the only response I got for the error was, oh well you're responsible for the additional fees since Dr. Alvarez is out of your network. Would have been nice to know that was the case I would have contacted someone else in the area. We were purposely taken for a ride and will not return and will NOT ever recommend her for dental care.
out of 5 stars
