Review by
sadoyle1216
Stars:
2.0
on
2006-09-26
Link
Facilities:
Service:
Painless:
Results:
Cost:
I went to Dr Matthes to obtain a referral for an oral surgeon as required by my dental insurance. I had chosen her because of her previous reviews online about how non-judgemental she is. I haven't been able to give my teeth the attention they deserved over the past several years and am very embarassed by that. Unfortunately, I got lectured on how insurance doesn't create a profit for dentists and I should put money into a savings account and pay out of pocket instead. Then I was told how bad I had let my teeth get. I had made it perfectly clear that I knew things weren't good and I was taking care of it now that I was financially able to. After all of that, she suggested that I would not follow through with the referal and would "find something else to do." So, her staff made the referral before I could check out. It was the WORST experience I have had with any professional, regardless of industry. After I relayed the experience to the oral surgeon, HE apologized because of how the experience gave the dental profession a bad image. The rest of her staff were wonderful, friendly, and understanding. I will never return to see her and will definitely not recommend seeing her to anyone.
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