I had a regular check-up, regular cleaning, and then deep cleaning at Dr. Wiczer's office. Overall, I found her staff to be very professional, respectful of appt times, and competent. My only complaint is that her hygienist gave me bad information regarding receding gums. The hygienist told me that my gums had receded so much that I had irreparably "lost bone" and would need to see a periodontal surgeon. Fortunately, the dentist later said that my gums were only mildly receded, though I needed a night guard to prevent future problems. But neither informed me that the problem might be caused by other conditions like overrbrushing (and even deep cleaning at a dentists office) than grinding at night. Nor did they inform me that there were less expensive ways to get a quality nightguard (as online) than the $600 they wanted to charge at the office. Finally, after my deep cleaning (a $597 and painful and bloody procedure) the dentist did not check to make sure that the hygienist had done a proper job.
I liked Dr. Wiczer very much, but believe that she needs to supervise her assistants a little more to make sure that they share accurate information and are considerate of a patients limited financial resources.