Review by
Smiling Patient
Stars:
2.0
on
2014-07-15
Link
Facilities:
Service:
Painless:
Results:
Cost:
Practices 19th century dentistry with a specialty in extraction (as in extracting money from your wallet).
The cleaning: this guy did not even have running water or suction at the chair! (or he chose not to use it). After he picked around at my teeth for about 15 min, he told me to go rinse out my mouth in the bathroom. The whole procedure (exam, x-rays, cleaning, paperwork, etc) took 30 min. All his equipment was very old and made of yellowed plastic.
X-rays: I had no cavities walking in his office, and I walked out with three cavities that needed immediate drilling. My subsequent dentist (of course I did not return to Dr. Malone's office) could only find one cavity, and it was not far along enough to require drilling.
Billing: Somehow my x-rays and cleaning (which are covered completely by my insurance) cost me $40. They would not budge with this. I think they billed my insurance something like $400, and told me how lucky I was not to have to pay full price.
Summary: He seemed to be a gold-digger (maybe I should say gold-driller?). He was definitely practicing old fashioned dentistry where the only way he knew to get money out of his patients was to drill, baby, drill. Coworkers gave me similar reports of Dr. Malone.
About Front Desk: No real problems here, unless you count all the "creative" billing.
out of 
