I can’t speak about this Dentist, but his staff is incompetent, arrogant, and very rude. I purchased a dental plan last week just so I could see this dentist, then called for an appointment. They scheduled me for two Mondays following for 12:00 Noon. When I called on Monday, one week before my scheduled appointment, to change it, I spoke with a woman who gave her name as “Yvonne” who couldn’t find my appointment even after providing my name several times and spelling it out for her. She then determined that the appointment was made for another office and gave me a number other than the one I’d called and saved on my cell to make the appointment. I called it, but no one answered so I called her back again. Now she revealed that that office is closed Mondays, so I asked, well why would anyone schedule me for a Monday appointment at that office if the office is closed Mondays. Her response was simply, “well I can’t find an appointment for you here so it must be there,” (“even though that office is closed Monday’s,” I asked). This being my first appointment, I wanted some reassurance from her that I hadn’t chosen the wrong dentist, so I asked in earnest, but kind’a joking, “Well, are you all always this incompetent?” to which Yvonne obviously took personal offense and apparently felt slighted and said “well, even if you were on the books here, I would write you off, so forget your appointment here and find yourself another dentist.” I did, Yvonne, and I get to see her first thing tomorrow. So thanks a bunch!
out of 5 stars
