I came here for some bite issues and minor crowding. I inquired about invisalign because I didn't want the traditional braces as a college student and he said that it could be used to treat my case. When I was done, my bite was in my opinon even worse((harder to chew, etc, with none of my back teeth touching). The doctor did not even offer to help fix these issues when the invisalign was finished, and when I came back later to ask about this, he said I could pay the normal re-treatment fee.
As for the practice, I did not feel informed about my treatment progress, etc. and he always seemed to be rushed. I got the feeling (especially considering the result) that he just never actually looked closely at my teeth since he had so many other patients to get to.
At my last appointment I also noticed that most of the assistants looked younger than I was (22). It was not confidence-inspiring , and to me just reinforced my opinion that it is not a very professional environment.
I do agree with other reviewers about his energy and that he's good with kids, but I think it is more important that an orthodontist be focused, detail-oriented as well as professional and honest, in particular if he might not be able to fully treat your case.
About Front Desk: I have nothing negative to say about the front desk staff. They were very nice, caring people.