Dr. Schuster is a fine and able dentist and runs a professional shop. He is proactive and will recommended things be fixed even before they become a problem (this may or may not be a positive in your book). However, his office manager is quite rude and dismissive. As a paying customer, i do not appreciate being 'talked down' and so, regrettably, i have decided to take my business elsewhere (even though the other staffers are good, the office manager's negative demeanor outweighs their attitude).