I've been a patient of Dr. Frye for a year now, and I am very unhappy. Everyone was nice, but there was no consistent service. When I call to make an appointment, the phone is not answered half of the time. Calls are returned several hours or a few days later. I waited in the waiting room for over an hour for my appointment without any warning from the front desk that there was a wait or how long it may be. I would have been happy just to have my name called so that I knew someone was actually in the office.
During my check-up, Dr. Frye checked my teeth and missed a cavity that was found two weeks later at another appointment. He is often doing many things at once, so you do not feel like you ever get his full attention. When I had a dental emergency, I called and left a message (no emergency exchange, just a cell phone number). I did not hear back for two days, after I sought the help of another dentist at my own expense.
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