I went to Aesthetica on the recommendation of a friend. The dentist and staff there are all exceedingly nice and personable. I had a cracked tooth that needed repair and was recommended to have a crown placed. I was very concerned about a crown because I am young and know crowns only have a certain life before wearing out. I asked multiple times about whether it is needed and was told yes. Ultimately after the procedure was done, my dental insurance denied the crown claim stating that the decay and problem with the tooth did NOT warrant a crown. Apparently a filling would have been fine. Aesthetica takes many pictures and images and are unable to prove to the insurance that i needed a crown. Now I am left with an unnecessary procedure and the bill since Aesthetica will not take responsibility for this. I talked to them on the phone and they have no explanation nor would they let me talk to the dentist to discuss what happened. They have lost my trust and I will be finding a new dentist.
out of 5 stars
