Review by
Smiling Patient
Stars:
2.5
on
2017-06-02
Link
Facilities:
Service:
Painless:
Results:
Cost:
My son received braces from Dr. Eder in February 2016. Treatment price was based on full treatment. My son is entering the military in two weeks and therefore would have to have the braces removed before he leaves. Dr Eder and staff knew this for the last couple months. When speaking to staff member in April 2017 staff member told me total amount due was roughly $300... two weeks later I get a letter stating total due is $1200. Amount due within two weeks before he has braces removed. Upon calling Amanda Dr. Eder's wife. She explained to me because my Son had to get his braces removed early the amount that insurance will not cover I would have to pay for even though treatment is completed. So for my son going to the military to fight for his country and defend America, I'm being penalized and have to pay this amount within two weeks or they would not remove braces. I received a threatening phone call stating he would not have his last appointment if the $1200 was not paid for by certain date...
No discount no thank you for serving our country nothing still have to pay even though treatment was completed earlier. I'm not sure how they can live with themselves knowing that they just ripped off someone I will not return to this office nor will I recommend this office ever I am so appalled by how this was handled absolutely unbelievable. I wasn't looking for a free handout I was looking for some kind of courtesy! Never once was I ever late on payments the office always had your money on time. I hope Dr Eder and staff read this because it's very disappointing the treatment that was given at that office and I hope you can live with yourself knowing that you took advantage of people.
out of 5 stars
