Read review posted by Smiling Patient on Sept. 27, 2014, 8:45 p.m. for Dr. Ruth Cauthen - Dentist

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Read review posted by Smiling Patient on Sept. 27, 2014, 8:45 p.m. for Dr. Ruth Cauthen - Dentist

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Dr. Ruth Cauthen DDS Ghent Family Dentistry - Dentist

3.0 based on 6 reviews

out of 5 stars

Norfolk, VA

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Review by Smiling Patient Stars: 1.0 on 2014-09-27 Link

Facilities:

Service:

Painless:

Results:

Cost:

Never again. Recommded expensive procedures that my new dentist said I do not need. Paid $20 to get my own dental records (2 pieces of paper). Showed up for appointment and told me it was cancelled (nobody called me). Unsmiling, not friendly- a miserable place to be and office staff do not know what they are doing. Makes excuses when someone does not answer the phone when it rings and rings ("someone was at a funeral" - that happened a few times).

About Front Desk: awful - also high turnover. Rude and seemed irritated if you ask questions about your bill. VERY DEFENSIVE.

About Hygienist: Techs are fine- friendly and no problem - they dont last long though - high staff turnover

I know this doctor: 2 years