A tooth that had been sensitive only on occassion suddenly became extremely painful. I am leaving on a 3 week vacation to Europe in a couple of days, so it was terrible timing. Dr. Hess was SO wonderful. He offered to see me on his day off, traveling some distance to come to his office. I am SO grateful as I was in a lot of pain and very worried that my trip would be ruined. Thank you Dr. Hess and Kara. You are GREAT!