Review by
Smiling Patient
Stars:
2.0
on
2012-09-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
Horrible experience, the staff is absolutely rude. I am surprised how they operate. I have been delaying changing the dentist because of work pressure, but every time I visit the doctor the frustration emerges. Office staff is rude at best.
I am surprised that they get away with it. If there was a negative scale for customer service I will give them -ve 5.
Doctor is OK. I went for filling and in doctor realized that it was cutting too close so she suggested a root canal. To confirm she wanted an x-ray, i waited for 25 minutes on the chair with open cavities because the person who was going to do the x-ray decided to take lunch in middle of the procedure !!!
Then doctor gave me a temporary filling and asked to come back. My mouth was sedated so wasn't able to ask all the questions as doctor had to go for something. She said she will come back. I came out to the lobby and asked the staff to convey my questions. However, I was RUDELY told by the staff that doctor can't talk and will get back.
I came to this place with a recommendation but i was out of luck or just having a bad day.
out of 
