Great staff. Super helpful and friendly. Offered to bill insurance and pre-qualify with insurance company. Answers all questions. Doctor is very thorough, asking questions and getting medical history. The procedure itself was pain-free. And they take special precautions so that I'm not exposed to the mercury in the amalgam fillings I was having replaced. After the procedure, though, the doctor didn't stay to explain what she'd done. But they gave me several sheets saying what to expect and how to manage pain afterwards. I'm still in a lot of pain, nearly 2 weeks later. May be that I just have to have a root canal, though... may not be her fault at all. Hard to say at this point. The staff and doctor continue to be very helpful, and I've been in for an "adjustment," grinding down any high spots on the new fillings, to be sure that's not the cause of the pain.