Dr. Pollack is AMAZING. I had to get a root canal (my first) after my general dentist replaced an old silver filling with a white one (purely for cosmetic reasons too) and didnt explain to me how deep the filling was and how easy it would be for the filling to go too deep and ruin my nerve. Needless to say, I wasn't happy.
Dr. Pollack immediately put me at ease, even though I was incredibly anxious and started crying! He explained everything to me and anwsered all my questions. I was very hard to get numb, but he talked me through each step and kept giving me shots. He is also very gentle and I barely felt any of the shots!
The staff is also amazing. I was in and out in an hour and a half - and it took me forever to get numb! The actual procedure only lasted 30 minutes.